FOUNDRY FOR INDUSTRY LEADERS
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FT brings together some 1,600 undergraduates and more than 120 teaching staff from around the world in one thriving centre. We keep on investing in our facilities so students and staff can excel in an environment that is inspiring and in harmony with the latest practices in tourism and hospitality.

Since the Institute opened, it has pioneered new, imaginative strategies for teaching its students, putting the emphasis on their learning by undertaking projects. We make use of the sturdy partnerships we have formed with companies in the tourism and hospitality industries around the globe, so that our students can leverage these ties, forged through internships and work placements, to get ahead in their careers.


The IFT Tourism and Hotel School makes the Institute a leader in the provision of occupational training programmes for workers in tourism and hospitality. We design our courses in close collaboration with employers. Many of our programmes are accredited abroad by authoritative bodies in their respective fields. They lead to certificates and diplomas recognised around the world by the tourism and hospitality industries.

We strive to undertake first-rate research. IFT is the principal source of academic knowledge about tourism and hospitality in Macao. The Institute conducts research that is relevant to academia and to the Macao SAR Government, and that is useful for the development of tourism in Macao and the wider world.

MISSION

The mission of IFT is to become an international tertiary institution of choice for tourism and service industry studies. Not only for the benefits of Macao, but also for the Asia-Pacific region, it will equip students with professional knowledge and technical competence in preparation for their future leadership responsibilities in the industry.

SMART RESOURCE MANAGEMENT

IFT kept up its pursuit of efficient resource management in academic year 2016/17. The Institute followed a strategy that ensures its resources are employed effectively, while always keeping in sight its main goal of academic excellence.

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LEADERSHIP AND MANAGEMENT

Our experienced management team is responsible for ensuring an effective operating framework that allows the Institute to successfully complete its mission.

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RECOGNISED QUALITY

Since opening more than 20 years ago, IFT has claimed accolades for the quality of its education and for its contributions to the community. Our work has been recognised by official bodies, by the tourism and hospitality industries and the general public. These awards bear witness to our relentless commitment to excellence.

– Medal of Merit for Tourism | 2008
Macao SAR Government

– UNWTO.TedQual certification for 8 IFT bachelor’s degree programmes
UNWTO.Themis Foundation

– International Quality Review | 2017
UK’s Quality Assurance Agency for Higher Education (QAA)

– Gold Award in Education and Training | 1997 and 2002
Pacific Asia Travel Association (PATA)

– Best Educational Organisation – Service and Brand: Macau Elite Service Award | 2014 and 2015
Exmoo News and TDM

– ISO 20000 IT Service Management System Certification
International Organization for Standardization

– ISO 14001:2004 Environmental Management System Certification
International Organization for Standardization

– Macao Green Hotel Gold Award – Pousada de Mong-Há | Valid until 2019
Macao Environmental Protection Bureau

– Recommended Hotel and Restaurant ratings – Pousada de Mong-Há and the IFT Educational Restaurant | 2009 to 2017
Michelin Guide Hong Kong and Macau

– Travellers’ Choice Award – Pousada de Mong-Há | 2011 to 2017
TripAdvisor

– Certificate of Excellence – Pousada de Mong-Há and the IFT Educational Restaurant | 2015 to 2017
TripAdvisor

– Grand Merit Award: Business Awards of Macau | 2016
De Ficção Multimedia Projects and Charity Association of Macau Business Readers


POLICYMAKING SUPPORT

IFT seeks to engage responsibly with the Macao community and to be a dependable partner. One way it does this is by being represented on bodies that advise the Macao SAR Government about tourism and hospitality, and education and human resource development. IFT has a seat on these committees:

– Tourism Development Committee
– Committee of Cultural Industries
– Talents Development Committee
– Public Services Evaluation Committee
– Committee for the Development of Conventions and Exhibitions
– Task Force for the Strategic Development of Guangdong and Macao
– Application of Macao, China for the UNESCO Creative Cities Network Committee

FORCES FOR FUTURE GROWTH

Tourism and hospitality are among the fastest-growing industries in Macao and the Asia-Pacific region. IFT is well-placed to take advantage of the development of those industries and support their growth in the years to come.

The growth in the travel and tourism industries has outpaced the global economy since 2011. In 2016, travel and tourism accounted for 10.2 percent of global gross domestic product and 292 million jobs, or one-tenth of all jobs in the world.

Tourism is a crucial driver of the development of Macao. In the past 15 years the Macao tourist market has grown tremendously with considerable increases in visitor numbers. The city has welcomed many new mega and integrated resorts and the United Nations Educational, Scientific and Cultural Organization (UNESCO) has added the historical centre of Macao to the World Heritage List.

We expect tourism and hospitality around the world to keep growing appreciably. In Macao, we expect the growth of the tourism and hospitality industries to be propelled by various factors. The opening of new resorts will increase the critical mass of Macao’s offering, leading to an increase in visitor numbers.

We believe growth in travel and tourism around the world and the development of tourism in Macao will increase demand for highly skilled workers. This will benefit our institution, which offers the widest range in Macao of bachelor’s degree programmes and vocational courses in tourism and hospitality.

The Five-Year Development Plan of the Macao SAR (2016-2020) plots the course of the socio-economic development of Macao. The plan, the first of its kind, calls for the city to become a global attraction in accordance with the World Centre for Tourism and Leisure policy, to help diversify the economy. The Central People’s Government first set down this policy in 2011 and reaffirmed it in the 13th Five-Year Plan, for 2016 to 2020.

The Macao SAR Government envisages the city introducing new products and services for tourists, drawing visitors from a greater variety of sources and developing new forms of tourism. The Macao Tourism Industry Development Master Plan, published by the Macao SAR Government in 2017, contains details of the vision.

IFT, being the leading institution of higher education in tourism and hospitality in Macao, believes turning the city into a draw for tourists and leisure-seekers from around the world will help the development of the Institute. We trust this will lead to greater appreciation of the quality of the education we give, and will make the research we do and knowledge accumulated by our academics even more useful to society.

The Framework Agreement on Deepening Guangdong-Hong Kong-Macao Cooperation in the Development of the Bay Area was signed in July 2017 by representatives of the National Development and Reform Commission and the governments of the province of Guangdong, the Hong Kong SAR and the Macao SAR. Among the aims of the agreement is to develop the Greater Bay Area into an internationally prominent education centre and to support Macao’s development as a base for tourism education and training for the Bay Area.

IFT, being a public provider of tertiary education, will give the Macao SAR Government its full cooperation in pursuing the Bay Area project, and will contribute to the development of the Macao tourism industry as envisaged in the agreement.

The landscape of higher education and vocational training is shifting, the shifts being impelled by many factors, ranging from new technology to demographic changes. Learning online and other aspects of the electronic age are challenging conventional education. The idea of lifelong learning is becoming mainstream, and workers have a continual need to learn new skills to adapt as the market evolves.

The abundance of content available through the Internet to anybody, anywhere, anytime, is putting educators under pressure. It is changing the paradigm of the relationship between students and teachers, so transforming teaching methods.

IFT believes that times of great change, though daunting, are also times of tremendous opportunity. We are working to become an agent of change in education in tourism and hospitality, introducing new ways of teaching, promoting the use of technology in learning, and stimulating students to invest time and effort in learning outside the classroom. We aim to establish relationships with our students that last their lifetimes, rather than only as long as they attend the Institute. The purpose is to make the education we offer even more valuable.

In view of recent amendments to the law in Macao governing higher education, IFT intends to change its charter to allow greater academic autonomy and improve the career prospects of its academic and other staff. This will help attract more teaching and ancillary staff of the highest possible quality. We have also begun to prepare postgraduate programmes for educating talent destined for the top tier of the tourism industry.

TO THE BENEFIT OF ALL

IFT often joins hands with community organisations to allow its students and staff to take part in public campaigns on matters such as education, alleviation of hunger and environmental sustainability. This allows students and staff that join these campaigns to work for the greater good, to find new ways to serve society and to discover the power they possess to change the world for the better.

The Institute is a long-term supporter of the Oasis Action charity campaign mounted by the Chinese Educators Association of Macau. The money raised allows disadvantaged children in Mainland China to attend school.

The Institute participates in campaigns by Orbis, the international charity dedicated to preserving the eyesight of people in developing countries who would otherwise go blind for lack of medical attention.

IFT students and staff frequently help Oxfam and World Vision to raise funds. These charities endeavour to alleviate poverty around the world and to promote development.
The Institute also supported in academic year 2016/17 a fundraising effort by the Macau Red Cross, inviting the charity to put a collection box in the IFT Educational Restaurant.

HIGHLIGHTS OF THE 2016/17 ACADEMIC YEAR

2016

18 August – Orientation session held for students starting bachelor degree programmes

8-12 September – IFT Vice President Ms. Florence Ian participated in the PATA Annual Meeting in Jakarta, Indonesia

7 October – IFT 2016 Graduation Ceremony

2 November – The Institute held its third Annual Student Cooking Competition. About 30 undergraduates joined the event

14 November – IFT’s Global Centre for Tourism Education and Training was officially established

15 November – IFT and 25 other institutions of higher education in the Pearl River Delta founded the Guangdong-Hong Kong-Macao University Alliance

7 December – Award presentation ceremony held for the Macao Occupational Skills Recognition System (MORS) 2016 Gold Pin Competition

 

2017

7 January – IFT held Open Day 2017, an annual event to offer high school graduates and their family members a chance to find out more about courses and student life at the Institute

13 January – A delegation from the Ministry of Education and the State Council of the People’s Republic of China toured IFT

18 January – IFT hosted Career Day 2017, an annual job fair to provide Year 4 bachelor degree programme students with more information on employment trends in tourism and hospitality

8 March – IFT was ranked by the “QS World University Rankings by Subject 2017” as 2nd in terms of the best higher education institutions in Asia in the field of hospitality and leisure management and 18th in this field in the world

21 April – IFT co-organised the 8th Macanese Cooking Competition and the 5th Young Macanese Cooking Competition, in partnership with the Macau Culinary Association

17-21 May – IFT President Dr. Fanny Vong participated in the PATA Annual Meeting in Negombo, Sri Lanka

8 June – IFT President Dr. Fanny Vong took part in and delivered a speech at the international conference “The Belt and Road and the Development of Macao”, held in Macao

21 June – IFT hosted the Tourism Education Student Summit (TEd Summit) Spring 2017, dedicated to recognising outstanding research produced by Year 4 students as part of their graduation theses. Earlier, on 11 January, the Institute had hosted the Winter edition of TEd Summit

1 July – IFT President Dr. Fanny Vong attended the “Guangdong, Hong Kong and Macao Co-operation Forum – Development of Guangdong-Hong Kong-Macao Bay Area Summit” and delivered a speech about the positioning and strength of Macao in the Bay Area

4 July – IFT organised a culinary skills workshop featuring US celebrity chef Graham Elliot

7-14 July – IFT Vice President Ms. Florence Ian attended the 27th Annual Meeting of the Association of Universities of Portuguese Language, held in Campinas, Brazil